Privacy Policy

Last updated: December 2024

At Incipt Health, we take your privacy seriously. This policy describes how we collect, use, and protect your personal health information.

HIPAA Compliance

Incipt Health is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, physical, and technical safeguards to protect your Protected Health Information (PHI).

  • All data is encrypted in transit and at rest
  • Access to PHI is strictly controlled and logged
  • Regular security audits and risk assessments
  • Business Associate Agreements with all third-party vendors

Information We Collect

We collect information necessary to provide healthcare services:

  • Personal identification information (name, date of birth, contact details)
  • Medical history and health records
  • Insurance information
  • Appointment and consultation records
  • Prescription and medication history
  • Lab results and diagnostic reports

How We Use Your Information

Your information is used solely for:

  • Providing and coordinating your healthcare
  • Communicating with you about appointments and treatments
  • Processing insurance claims and payments
  • Improving our services and platform functionality
  • Complying with legal and regulatory requirements

Information Sharing

We do not sell your personal health information. We only share information:

  • With your healthcare providers for treatment purposes
  • With your explicit consent
  • As required by law or legal process
  • With business associates under strict confidentiality agreements

Your Rights

You have the right to:

  • Access and review your health information
  • Request corrections to your records
  • Request restrictions on use and disclosure
  • Receive an accounting of disclosures
  • Request confidential communications
  • File a complaint if you believe your privacy rights have been violated

Data Security

We employ industry-standard security measures including:

  • 256-bit SSL/TLS encryption for all data transmission
  • AES-256 encryption for data at rest
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • 24/7 security monitoring and incident response

Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact our Privacy Officer at:

Email: [email protected]
Phone: 1-800-HEALTH-AI