Terms of Service

1. Acceptance of Terms

By creating an account or using Incipt Health, you agree to these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Medical Disclaimer

Incipt Health is a platform that facilitates communication between patients and licensed healthcare providers. Important disclaimers:

• Our AI assistant provides general health information only and is not a substitute for professional medical advice
• Always consult with a qualified healthcare provider for medical diagnosis and treatment
• In case of emergency, call 911 or go to the nearest emergency room
• We do not guarantee specific health outcomes or treatment results

3. User Accounts

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
• Not share your account with others

4. Acceptable Use

You agree not to:

• Use the platform for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm other users or providers
• Impersonate any person or entity
• Collect or store personal data of other users

5. Telemedicine Services

When using our telemedicine services, you acknowledge that:

• Video consultations may have technical limitations
• Physical examination is not possible through telemedicine
• Some conditions require in-person evaluation
• You are responsible for providing accurate information about your condition
• Providers may decline to treat via telemedicine if inappropriate

6. Prescriptions and Medications

Regarding prescriptions issued through our platform:

• Prescriptions are issued at the sole discretion of licensed providers
• We do not prescribe controlled substances via telemedicine
• You are responsible for following medication instructions
• Report any adverse reactions to your provider immediately

7. Payment and Billing

Payment terms:

• Fees are due at the time of service unless otherwise arranged
• We accept major credit cards and insurance (where applicable)
• You are responsible for any applicable copays or deductibles
• Refunds are handled on a case-by-case basis

8. Intellectual Property

All content, features, and functionality of Incipt Health are owned by us and protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Incipt Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount you paid for services in the past 12 months.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason. You may also terminate your account at any time by contacting us. Upon termination, your right to use the platform ceases immediately.

11. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the new terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: [email protected]
Phone: 1-800-HEALTH-AI